One of the biggest complaints about online courses is that students feel disconnected. They don't know the teacher or fellow students in the class. In online courses, teachers regularly use discussion to make connections with and between students. In a survey of over 350 faculty, 95 percent used it and 87 percent required student participation in online exchanges. The authors of the paper referenced below used a “Community of Inquiry” framework for their exploration-specific strategies that can be used to build community through discussion in online courses.