A person will attempt to complete a task in an unfamiliar environment until frustration hits a critical level, according to user experience research. Frustrated online learners may abandon assignments or drop courses. This is why it's important to understand how the student experiences the course. One way to accomplish this is through basic user-experience assessment, which does not require an extensive background in Web design, just a willingness to take learners' perspectives into consideration when designing course elements and assignments.
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