Students have strong opinions about fair and unfair practices in college courses. Previous research shows that, according to students, fair practices include clarity about grading procedures and course policies, flexibility in scheduling make-up exams and meetings, generosity with feedback, and a reasonable approach to workload in the course. If those policies and practices aren't followed, students often raise the issue of fairness, usually with some emotional intensity. “That grade is so unfair! I worked for hours on that assignment.”