Students taking online classes represent a key part of the college-attending population. Demand for online classes and online degrees has surged in recent years, particularly since the Covid-19 pandemic (Knox 2025). But fully online students are less likely to successfully complete classes and to graduate
It is no surprise that students and faculty have different perspectives on what makes for a quality online class. What is surprising is how little research there is on this difference. Steele, Dyer, and Mandernach (2023) recently began filling this void with a survey that
A number of online programs now have a “plain language” requirement for course content. This means that course content cannot use words that might be unknown to some students; institutions enforce the policy by keeping the content language at or below a designated education
When talking about online education, quality can be hard to define. This should come as no surprise, though. Institutions have been struggling for years to define quality in face-to-face courses.
Consider this dictionary definition of quality: The standard of something as measured against other
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