It’s that time of the year when end-of-course ratings and student comments are collected. When the feedback arrives, the quality often disappoints—and if the feedback is collected online, fewer students even bother to respond. Most of the comments are dashed off half thoughts, difficult to decipher. Complaints aren’t accompanied with constructive suggestions. Yes, some do say really nice things, but others sound off with pretty awful comments. However, I don’t think students are entirely at fault here.